There are multiple ways for business owners to sell their products. Telemarketing is the most common among this. Name it like insurance leads, new business owner leads or new home owner leads, the right tool is telemarketing to get information of potential clients, to start a dialog with these new lead, convert and close the deal of interested partners. Frequently, business owners use this but there are actually new ways to exercise the entire telemarketing experience.
You place the call in a good manner, always remember this. Start dialing up an insurance leador new home owner and ask permission to have a conversation for a few minutes. The worse is when you are talking to a sales agent assuming that nothing is going on. If the target is very busy, you may ask a better time to give a call back. Give some control and it’ll likely reciprocate the good manners.
For your telemarketing team, teach them to talk like they are not reading a script. Customers are not robot, so are the sales team. This should be understood by business owners. To sound like an automated machine is a no to them. Conversation must be fluid and smooth. Although call scrips will serve as a basis, you can teach your sales team to ask questions, listen and note responses, and also establish some good talk with their lead and know enough about the product to go off when necessary.
No matter what lead you call in, whether insurance, homeowner or florists, remember how to execute the best sales manner whenever an opportunity is on the phone. You can ask from your experienced sales executive on how to do this. This can be also a great time to train newer employees. Make newer sales executive trained in learning how to nurture leads without being too promotional , reaching them out about updated and the important thing is to build relationship and close on sales without being too rude, too aggressive or presumptuous.